Services
Quality service is an integral part of successful research and development. Shon’s is constantly striving to improve customer satisfaction through quality assurance and the types of services offered to you, our customers.
We recognize that your facilities’ service needs change from time to time, thus our services can be fit to facilitate those needs. By offering service 24/7, maintenance contracts, installation of many different types of accessories, equipment sales, deliveries, and recycling, loaner freezers and much more we believe that Shon’s can achieve our goal and help you reach yours.
EMERGENCY SERVICE
24 Hours a day and 7 days a week, Shons will dispatch a trained Technician in one of our 11 service vehicles. For emergencies, call: 781-326-1947
MAINTENANCE CONTRACTS
Preventative or Full Service. Both include two visits per contract year checking the unit's operation, preforming general maintenance and providing service reports for each unit.
LOANER AND RENTAL FREEZERS
Shon’s has 50 units ranging from +4 to -150c in a wide variety of storage capacities and voltages to best fit your needs.
OFFSITE REPAIRS
Our 5700sq foot repair facility is stocked with most OEM parts so that we can expedite repairs and limit the downtime of your equipment.
WARRANTY SERVICES
Shon’s is an authorized service provider to many of the manufacturers you will see in and around your lab.
ACCESSORY SALES & INSTALLATION
We provide and install alarm, temperature monitoring, dial out and back-up systems.
INSIDE DELIVERIES
New equipment can be shipped directly to our facility where it will be uncrated, inspected for damage, the debris disposed of, test run and delivered to your site ready to use.
EQUIPMENT RECYCLING
Removal and proper disposal of any unwanted refrigeration equipment to our facility following EPA guidelines.
NEW & USED EQUIPMENT SALES
Shon’s has a large inventory of fully warrantied reconditioned refrigerated equipment. We also sell, deliver and install new Refrigerators, Freezers and ice machines.